Select the operating system currently on the computer, scroll down, and then expand Drivers – Keyboard, Mouse and Input Devices. Enable biometric support Some types of BIOS allow you to enable or disable individual hardware components. Identify the version of the fingerprint reader device driver currently installed. Check below guide how to do it this is not standard uninstallation process:. Did you cheked if the installed driver is version 2.

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Logon accounts contain user’s names and passwords for secure applications and web sites that you register with the access manager. Information on how to install both softwares you will find in below aes201a If the driver available on the web site is a later version, download and install it. If you hibernate ass2501a of sleep the fingerprint reader will resume. Please read this section which is about halfway down the page. I downloaded the driver for authentec aesa from authentec page – windows 7 64bits beta, and that is not working Thank You for Submitting Your Review,!

How does HP install software and gather data? Find new device drivers if you changed operating systems The fingerprint device drivers and security software are designed for specific operating system. Select the operating system currently on the computer, scroll down, and then expand Drivers – Keyboard, Mouse and Input Devices. Message 5 of 6. To make sure the Windows device driver for the fingerprint reader is up-to-date; follow the steps in Updating the device driver.


When asked for the OS, select Windows 7 for bit or Win 7 64 bit. Javascript is disabled in this browser. The installation of the AuthenTec Inc.

By using this site, you accept the Terms of Use and Rules of Participation. Clean the fingerprint reader You should periodically fingerpront the fingerprint reader sensor to remove dirt and oil. Go to Biometric Devices to turn on the ae2s501a for Windows logon, and enrol your fingerprints. Before you download this driver: I have carefully uninstalled driver and all authentec programs, reinstalled the driver in your link and DigitalPersonna exactly as described but the finger print reader is still not detected.

The components of the fingerprint-based security system are designed to work on specific computer models and with specific operating systems.


Windows 7 Hardware Compatibility https: I would contact Authentec at support authentec. The drivers and programs available for one model are not compatible and do not work with other models.


At least it was like that in my laptop. In order to obtain and install AuthenTec Inc.

AuthenTec AES2501B (EntréPad)

The following information may help troubleshoot problems. This does not point at all to a device failure, but reinstallation of the drivers is included in the True Suite installer. The Taskbar should be clear of applications before proceeding.

Under Models, choose Fingerprint. Recursos para Profesionales de TI. If the access manager software available on the web site is newer than the version installed on your notebook, download and install it. Information and links in this thread may no longer be available or relevant.

Press F10 to save this setting and restart the computer. If there is no Biometric entry, then Windows cannot identify the fingerprint reader hardware. The fingerprint access manager software is aes250a.